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TERMS & CONDITIONS: 

Last Updated: Boom Media – February 4, 2025

1. CANCELLATION TERMS

  • 30-day written notice is required for all service cancellations
  • Cancellations must be submitted via email
  • No refunds after services commence
  • Proprietary access termination: within 48 hours of service end
  • Billing continues during the 30-day notice period

2. PAYMENT TERMS

  • Monthly invoices: due upon receipt
  • Grace period: 5 net days
  • Late fee: 8% after grace period
  • 30-day unpaid accounts:
  1. Automatic suspension
  2. $150 reinstatement fee
  3. Full balance payment required

3. SERVICE SUSPENSION

Applies to all services:

  • Online ordering system
  • Website hosting and management
  • POS system support
  • AI surveillance systems
  • Network management
  • Digital signage
  • Marketing services
  • AI workflows
  • All paid subscription services

4. REINSTATEMENT PROCESS

  1. Full payment of outstanding balance
  2. $150reinstatement fee payment
  3. Service restoration: 12-24 hours after payment

5. EXCEPTIONS

  • Force majeure events: case-by-case evaluation
  • Service quality issues: addressed through the resolution process